Our Staff

David S. Bissell, President of Bissell & Associates Insurance


Mr. Bissell is a second-generation insurance agent having worked in the family business for 15 years before purchasing the agency from his family in 1997.

Upon graduating from a local high school and successfully completing a four-year hitch in the Air Force, Mr. Bissell attended and graduated from Florida State University in 1982 with a BA in Business. After college, he began working in the family's insurance agency and quickly developed a solid book of business. He recognized early in his career that helping clients understand their coverage and ensuring that they are treated fairly and honestly presented great opportunities for advancement in this industry.

For David Bissell, the challenge is not just in having a successful agency, but in motivating an organization of professionals and upholding a standard of excellence in customer service throughout the entire agency. He and his wife have been married for 36 years and they have 2 children and 5 beautiful grandchildren.


Leslie Summers, Office Manager and Personal Lines Manager


Leslie brings a wealth of experience and talent to the personal lines department that will benefit all the clients she comes in contact with. She has an extensive background with other well-established agencies working with families and assisting in the placement and management of their various insurance needs. Leslie's a seasoned professional that has worked with families all over Jacksonville and has a terrific knack for earning their trust and matching the right company with the right person. We are delighted to have her as part of our team.


Bob Clark, Trucking Department


Mr. Clark merged his agency with the Bissell & Associates in 2009 and continues to service his mostly trucking-related accounts from the Bissell office location. He has a long and distinguished career in this industry both as a retired Nationwide agent and as an owner of an Independent Insurance Agency. Bob's knowledge of insurance in general and trucking in particular is extremely broad and his presence is an asset to every member of our agency. We are proud to have him as part of our team and look forward to his contributions to our success as we continue to grow.


Sari Flanagan, Commercial Lines Account Manager


Sari’s contribution to the Commercial Department has been nothing short of phenomenal. She adapted quickly to our agency’s systems and procedures as well as our clientele and is now entrenched herself as a valuable member of our team. She continues to grow and impress us by bringing an excellent skillset to the position and to the benefit of her clients.


Kris Kelly Walters, AIAM, Personal Lines Account Manager


Kris is a returning employee to Bissell & Associates and was welcomed back to our staff after being gone for 7 years. She has a developed a very rounded understanding of personal insurance in  Florida and can assist in every area of need that may arise. She has worked with high net-worth individuals and singles alike and all who deal with her come away with the same level of satisfaction. We are lucky to get her back and look forward to many years to come with her.


Penney Adair, Personal Lines Account Manager


Penney comes to us from the Birmingham, AL area where she worked in Personal Lines for a local agency. Besides being experienced in auto and home insurance she is also an accomplished musician and taught music to students in the area. Penney will be a valuable asset to us and her customers given her wealth of knowledge and past experiences as a wife, mother, teacher and agent.


Errica Freeman, Personal Lines Account Manager


Errica is an accomplished and seasoned Personal Lines account manager that brings a great deal of experience to her position at our agency. We were initially introduced about 20 yrs ago where she was employed by an agency we had acquired. Unable to retain her services then, our paths would cross again many years later and she was not able to get away this time. Her extensive knowledge of the Jacksonville community and her keen insurance insights make her a potent counselor to her clients. She’s a valuable member of our team and an asset to all the clients she serves.